CAI Pty Ltd

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Shipping & Handling Times:    

Shipping of Products: Upon funds clearing, Products are generally shipped out Next Available Working Business Day. Good are sent using one of our engaged Courier Companies including, Australia Postal services. Please make sure someone is available to sign & collect goods at the nominated shipping address. Courier Companies will not deliver to Post Office Boxes ( P.O Boxes ). In the event that a parcel is to be addressed to a P.O Box, it will be shipped ( Registered ) via Australia Post.

Overseas Shipping: Products are shipped via AUSTRALIA POSTAL service, known as (Express Post International) using EMS Couriers. An Online Tracking number is provided with this service.

Shipping Times: Depending on destination, Shipping Times can vary. Major cities are generally 1 to 3 working day turn around. Country and Outback Rural areas can take up to 7 to 12 days working days.

Uncollected Goods: Couriers drivers will generally attempt to deliver items twice to the Customers Nominated Addressed supplied on the order. If on the first delivery attempt no one is there to sign and collect goods, a Calling Card advising of an Unsuccessful Delivery Attempt is left for the customer. It is then the Customer Responsibility to Make Contact ASAP with the Courier Company / Agent & make arrangement for Re-Delivery OR Pick Up of goods, at a Time / Day suitable to both Customer & Courier Company / Agent. If NO CONTACT is made by the Customer to the Courier Company / Agent, the item will be returned to sender. Any items returned to us will incur an Additional Shipping Fee which will have to be paid by the Customer to have the parcel re-sent out again.

Incorrectly Ordered Goods:  Customers will be held liable for, Organizing & Returning of incorrect goods purchased. Returned items purchased must complete with no parts missing, undamaged in any way and all care must be taken when repackaging item to be returned to avoid shipping damages.  

 Terms:

Prices: Prices listed below are in Australian Dollars and include Shipping anywhere in Australia Only:

Overseas Orders:  Please Contact us for a Quote on Shipping Chargers before Purchasing items.

Please choose your items carefully: Additional shipping charges will apply for incorrect purchases.

Unsure of your selection:  Please contact us and we will assist you with your Order.